Contacts and Feedback

Important information and helpful contacts at a glance


General airport and flight information

General airport and flight information

Phone: +49 180 6372 4636 (+ 49 180 6 FRAINFO)*

Available Monday to Friday from 8 am to 4:15 pm.

E-mail: info@fraport.de

contact form  (external link)  

*once 0,20 € from all German networks.

Complaints, suggestions and tips regarding your airport experience

Complaints, suggestions and tips regarding your airport experience

e-mail: feedback@fraport.de

German Federal Police

German Federal Police

Phone:  +49 69 6800 0

e-mail: bpold.frankfurt@polizei.bund.de

Homepage: https://www.bundespolizei.de

Customs

Customs

Homepage: Contact  (external link)

Lost & Found

Lost & Found

Dialog with neighbors, aircraft noise and measures

Dialog with neighbors, aircraft noise and measures

Phone: +49 69 690 60600

Available daily  5:00 am - 24:00 pm

Website  (external link)  

  

Parking & Mobility

Parking & Mobility

e-mail: parken@fraport.de

Homepage:  Frankfurt Airport Parking

Medical Center

Medical Center

Phone: +49 69 690-66767

  

Fraport Travel Service - your travel agency

Fraport Travel Service - your travel agency

Mobility Service Center of the Deutsche Bahn AG

Mobility Service Center of the Deutsche Bahn AG

Phone: +49 1806-512512

e-mail: msz@bahn.de