Contacts and Feedback

Important information and helpful contacts at a glance

Phone: +49 180 6372 4636 (+ 49 180 6 FRAINFO)*

Available Monday to Friday from 8 am to 4:15 pm.

*once 0,20 € from all German networks.

The personal data provided during the contact process will be stored by Fraport AG for the purpose of processing the inquiry. If it is necessary to involve third parties (e.g. airlines, service providers, handling companies, or authorities) to answer or clarify your inquiry, please be aware that your data will be forwarded to the respective party for their response/statement. Information for data subjects in accordance with Articles 13 and 14 of the DSGVO is available at fraport.com-data-protection.

Complaints, suggestions and tips regarding your airport experience

e-mail: feedback@fraport.de

The personal data provided during the contact process will be stored by Fraport AG for the purpose of processing the inquiry. If it is necessary to involve third parties (e.g. airlines, service providers, handling companies, or authorities) to answer or clarify your inquiry, please be aware that your data will be forwarded to the respective party for their response/statement. Information for data subjects in accordance with Articles 13 and 14 of the DSGVO is available at fraport.com-data-protection.

German Federal Police and Customs