All goods sold in Europe are subject to EU VAT. In Germany, the VAT is 7 or 19 percent. If your place of residence is outside the European Union (EU), you have the possibility to get this tax refunded when leaving the EU. For you as a passenger, this makes goods in Germany even cheaper.
When you shop in our stores, you will receive your Tax Free form directly on site. Simply enter the required data in Latin letters and keep the form in a safe place - you will need it later.
By the way: the prices in our duty-free stores are already calculated for you without VAT.
Do you have any questions about VAT-free shopping? Our staff in the stores at Frankfurt Airport will be happy to help and advise you at any time.
At check-in, simply inform our staff that you are carrying tax-free goods and are planning a VAT refund. Your baggage will be provided with a special label and returned to you for presentation to customs.
To ensure that your hand baggage with tax-free goods passes through security smoothly, please keep all important documents, such as the tax-free form and customs documents, to hand at all times.
Take a moment to have your new purchases stamped at customs. To ensure that everything runs smoothly, it is important that your goods are new and can be presented on request. Also have your passport and receipts ready.
Please present your stamped and fully completed Tax Free forms at our refund counters. The VAT amount will then be refunded to you, minus a small processing fee.
Further information is available at zoll.de or by calling +49 351 44834 510.
Are you a non-EU citizen and have made purchases in the EU? Then Global Blue will refund the VAT you paid on these goods. On request in cash, by bank check or on your credit card. All you have to do beforehand is collect the customs stamp and present it at our Service Point.
Here you can find the Global Blue locations at Frankfurt Airport.
Website: www.globalblue.com
Email: info@global-blue.de
Phone: +49 800 32 111 111
Travelex is the world's leading specialist for currency exchange and offers the possibility to reserve the corresponding foreign currency with exclusive online offers with 0% commission. For orders over €200 there is an automatic buy-back guarantee.
Click here for the Travelex locations at Frankfurt Airport.
Website: www.travelex.de
Email: kundenservice@travelex.com
Phone: +49 69 348 738 70
Click here for the Planet Payment locations at Frankfurt Airport.
Website: www.planetpayment.com
Phone: +49 89 244 109 810
The tax refund service of the Reisebank is only available at the location in Hall Z, Departures, Level 3.
Click here for the Reisebank location at Frankfurt Airport.
Website: www.reisebank.de
Email: info@reisebank.de
Phone: +49 69 697 198 92
