Advice and care for unaccompanied children
What parents of children flying alone should keep in mind.
If your child is making a long trip alone, he or she is looked after by the airline. They are escorted from check-in to the departure gate and after arrival at the destination from the plane to the baggage claim and exit. A dedicated check-in area for unaccompanied children and families flying with Lufthansa is available in Concourse B. The children are taken to specially supervised rooms and later escorted to their flight.
Checklist for unaccompanied children
Your child will receive a yellow shoulder bag that should be worn at all times during the trip and contain the following documents:
- Air ticket or printout of the flight reservation and completed assistance form
- Valid passport or child ID
- Visa for the country your child is traveling to, if required
- Confirmation of travel medical insurance
- Multilingual allergy card if relevant
- Receipt for the assistance fee if already paid
- Permission from the child’s legal guardians for her/him to travel alone
Make sure to complete and print out the assistance form, ideally in triplicate.
Your child’s carry-on bag should contain the following things:
Any medications that will have to be taken during the flight or after arrival at the destination, a sweater or jacket, and a small amount of cash (recommended). The bag shouldn’t be too heavy for your child to easily carry it without help.
If you have any further questions, please contact your airline directly.