Airport Tours

Please note that your order has only been successfully completed once you have received your tickets.

Guests on the airport tour must arrive at the meeting point 30 minutes before the start of the tour (further information under “Arrival”).

EVERY GUEST NEEDS:  

• An online-booking (including a time-slot)
• A creditcard or PayPal as pre-condition for online-booking
• *Children aged 4 to 7, students, trainees, senior citizens aged 65 and over and people with a B on their disabled pass are entitled to a discount. Please bring the appropriate ID with you.  
• Please note that children under the age of 4 need a ticket for the Starter Tour and the Combi Tour, even if they travel free of charge and are not entitled to a seat. On the XXL tour, children under the age of 4 pay the reduced price. The minimum age for the Fire Department Tour is 6 years.
• Due to the duration and intensity of the XXL tour, we only recommend participation from the age of 10.
  
• Due to the duration and intensity of the XXL tour, we recommend participation only from the age of 10 years. Exception: guide and assistance dogs for the blind.
• Please note that access to our buses is currently not barrier-free. For further information, please send an e-mail to:  besucherservice@fraport.de

Alternatively, we would like to draw your attention to our new and barrier-free visitor center, from where you can get a great view of what is happening on the apron.

Starter-, Combi-, and XXL-Tour

During the Hessian vacations and on public holidays: Monday to Sunday, daily between 10:00 a.m. - 5:00 p.m.

Outside the Hessian vacations and on public holidays: Friday to Sunday, daily between 10:00 a.m. - 5:00 p.m.  

Fire Department - Tour

All year round:  Saturdays 10:00 a.m. all year round

Please note that days and the departure times indicated may need to be changed at short notice depending on operational requirements at the airport.

Meeting point at the airport

The tours start from Terminal 1, departure level 2, hall C. Please follow the signs "FRA Airport Tours & Shop".  The meeting point is at the turquoise wall near the flight display board.

Please note that guests on the airport tour must arrive at the meeting point 30 minutes before the start of the tour.

By car / Parking facilities

The public parking garages of Frankfurt Airport are available to guests of the Visitors' Center with more than 10,000 parking spaces. Drive into the P2 or P3 parking garage. Travel buses have the possibility to drive into the parking garage P36. There is a direct link from the parking garages to the terminal area. For more information on our parking facilities, please visit www.frankfurt-airport.com/en/transport-and-parking/parking.html.

When using a GPS system

For the navigation system please enter Frankfurt Airport, Terminal 1, postal code 60547;
alternatively: parking garages P2/P3 at Frankfurt Airport.

By public transport

From the regional train station you can get directly to the Airport City Mall. Regional and long-distance buses stop in front of Terminal 1. The meeting point is at the turquoise wall near the flight display board.

Please note the following:

1. Children and adults must carry identification, otherwise they will not be able to participate in the tour.

2. The minimum age for participants in the Fire Department Tour is 6 years.

3.  Please note that for security reasons you have to state your date of birth when booking.

4. For safety reasons, it is important to adhere to the supervision ratio stated below.

5. Smoking is prohibited on the entire apron.

6. The safety vest provided must be worn during the entire stay on the apron, including inside the fire station.

7. After leaving the bus, the entire group must go to the hall wall behind the vehicles. Doors, clothing racks and vehicles must be kept clear.

8. It is not permitted to leave the group. The courtyard or apron may only be entered when accompanied.

9. The instructions of the supervisor, the security service and the fire department personnel must be followed.

• 6 years:              one caregiver for two children
• 7 - 11 years:        one caregiver for four children              
• 12 - 13 years:     one caregiver for six children  
• 14 - 16 years:     one caregiver for ten children           
• 17 years:            one caregiver for fifteen children