Fraport Visitors' Center

The Fraport Visitors' Center is located in Terminal 1, Departure Hall C, next to Gate C1, just a few steps away from the boarding gates. Show in Google Maps (external link)  .

• Please book online in advance and reserve a time slot.
  
• You will need a credit card or PayPal to book online.
  
• You are also welcome to buy remaining tickets for our visitors' center on site at the ticket office, provided there are still tickets available. Payment can currently only be made by card. We ask for your understanding.
  
• For safety reasons, we have set a maximum number of visitors for the visitors' center, which unfortunately may not be exceeded. It is therefore possible that some days are already fully booked.
  
• We would also like to politely inform you that unfortunately it is not possible to bring animals into the visitors' center. Guide dogs and assistance dogs are of course not affected by this regulation.
• Please note that your order has only been successfully completed upon receipt of the tickets.

We are open for you daily from 10 am to 1:30 pm and from 2:30 pm to 6 pm.
Please note that the Visitors' Center is closed between 1:30 pm and 2:30 pm.

There are two different time slots for which you can book tickets online in advance.

Please kindly note that the Visitors' Center will not be open or only open to a limited extent on the following days:

• 13th Nov 24
• 18th Nov 24 (only open between 10 am and 1:30 pm)
• 19th Nov 24
• 20th Nov 24 (only open between 10 am and 1:30 pm)
• 21st Nov 24
• 28th Nov until 29th Nov 24
• 5th Dec 24
  

At the airport

The Fraport Visitors' Center is located in Terminal 1, concourse C, departures next to “Gate C1”, just steps from the gates.  

Arriving by car / parking facilities

The public parking garages of Frankfurt Airport are available to guests of the Visitors' Center with more than 10,000 parking spaces. Drive into the P2 or P3 parking garage. There is a direct link from the parking garages to the terminal areas and to the Fraport Visitors' Center. For more information on our parking facilities, please visit www.frankfurt-airport.com/en/transport-and-parking/parking.html.

When using a GPS system

Frankfurt Airport, Terminal 1, postal code 60547;
alternatively: parking garages P2/P3 at Frankfurt Airport.

By public transport

From the regional train station you can get directly to the Airport City Mall. Regional and long-distance buses stop in front of Terminal 1. Please follow the signs to Terminal 1, departures, hall C and then gate C1.