Special Needs

Below you will find information for different travel needs, such as travelling with children, animals or accessible travel. Discover services that will make your journey more comfortable and relaxed.

Reduced Mobility Parking

Reduced Mobility Parking

At Terminal 1 and Terminal 2, we offer extra large parking lots with enough space. They are located near the entrances to the check-in halls.

More about special parking

Travelling without barriers: Mobility service

Travelling without barriers: Mobility service

Contact your airline or tour operator at least 48 hours prior to departure to request assistance for passengers with reduced mobility. It is not possible to book directly.

Book FRACareServices

Free transport of medical devices

Free transport of medical devices

Medical devices may be carried free of charge with a medical certificate. Without a medical certificate, normal baggage regulations and charges apply.

More about medical devices

Assistance dogs for passengers with disabilities. Important information at Frankfurt Airport

Assistance dogs for passengers with disabilities. Important information at Frankfurt Airport

Dogs are very welcome at Frankfurt Airport. Please remember that dogs must be kept on a lead at all times. If your faithful companion is accompanying you on your journey, please contact your airline to find out about the applicable regulations. For safety reasons, dogs are unfortunately not permitted on the visitors' terrace. 

Tips for travel preparations

Tips for travel preparations

We have put together important information and helpful tips to help you prepare for your trip. This will make your flight as comfortable as possible for you and your little ones.

Information to prepare your trip

Comfort for families with our buggy rental

Comfort for families with our buggy rental

During your stay at Frankfurt Airport, you can conveniently use our buggy hire service for a fee. This will make your stay even more relaxed for you and your little ones.

Discover our buggy rental

Family-friendly parent and child rooms

Family-friendly parent and child rooms

You can change your baby's nappy and breastfeed in the comfort of our baby rooms. In addition to nappy-changing and breastfeeding facilities, our parent-child rooms also have toilets for young and old.

Discover our baby rooms

Family security check

Family security check

Use a separate checkpoint with your family in Terminal 1, Departure A and fly to your holiday destination in comfort.

To airport map

Optimal activities for children

Optimal activities for children

Prepare your child for long periods of sitting on the plane by giving them a chance to let off steam beforehand. This will make the journey more relaxed for everyone. Use our play areas at the airport.

Discover play areas

Safe travelling for unaccompanied children

Safe travelling for unaccompanied children

If your child is travelling alone, the airline will provide safe and well-organised care throughout the flight. Your child will be professionally accompanied from check-in to their destination. For further information and booking, please contact your airline.  

Tips for travelling with pets

Tips for travelling with pets

Here you will find important information and tips on how to travel safely and comfortably with your pet. This will make your trip more enjoyable for everyone.

To the FAQ

Professional care for your dog

Professional care for your dog

Your dog will be well looked after at the Frankfurt Airport Dog Hotel. Our experienced team will look after your four-legged friend so you can enjoy a relaxed journey.

Discover our dog hotel